The resource is best used on a ‘need-to-know’ basis. Whether you are at the start of a new project, trying to find out about your market, or stuck in the middle the information in the resource will help you orientate your project, identify what information is missing and help you use the right research and design tools to move your project forward.
There are two options:
- Use the search bar to find a specific approach, method, heuristic, or principle.
- Identify which Phase is most relevant to your current situation, e.g. just starting out; want more information about users and market; or want to detail your product or service ready for market or use.
Look at the descriptions of each Phase to help you decide. Once you click on the Phase, you will have a list of approaches, methods, heuristics, and principles from which to choose. Review them to find the right method or heuristic for your current need.
For each of the approaches, methods, heuristics, and principles, there is a description of what they are and what they do. At the end of the description there is either an example or ‘Useful links’ to other resources, to help you better understand how and where to use them.