This free resource is to provide new product and service developers and industrial designers with the methods and heuristics to more effectively design and develop assistive technology (AT) products or services.

The resources are presented from the viewpoint of Industrial design, with an emphasis on delivering social value. The approach is a user-centred and evidenced base design process. This is reflected in the format of the resources.

This resource should be used in conjunction with other resources to combine the best of Industrial design methods and those from business management, Human Factors, Engineering design and Materials selection.